We needed to hire a branch manager for a remote location – pronto! The company was about to be sold and the position needed to be filled before the deal closed. To save time, and money we interviewed a candidate via video conference. He was qualified and references checked out ok – not great but ok. We hired him. The staff in that branch was furious! You see, the SMELL of someone is not detected in a video conference. And he stunk. I felt so bad for the staff that inherited him as their manager.
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