We work with clients to hire for many different positions — from C-Level leadership all the way to production staff.

One of our assessments, commonly used for hourly positions, measures basic things like productivity, ability to get along with others, and likelihood of turnover. The assessment takes only 10 minutes to complete.

Our client had a candidate come in and apply for an hourly position. After they filled out the application, the candidate was asked to take the assessment, and then wait in the lobby. The results came through to the hiring manager immediately. The candidate scored a 1 out of 10 in the “getting along with others” category. The hiring manager invited the candidate back to ‘wrap up’ the process. When it was explained that they reviewed the application and felt that this role was not a good fit, the candidate literally lunged across the desk in anger at the hiring manager.

The hiring manager called us after the interview was over and expressed great relief at being able to predict this type of outcome before it was too late.

Like many small towns, we love our minor league baseball here, and I was lucky enough to land a job working in the front office.   Since we’re a small club, some of my duties extend to outdoor maintenance, and I am always grateful for the opportunity to be outside to watch the games.  Game days are always special; the air is filled with the smell of roasting hot dogs and the sound of future ball players yelling, “Hey batter, batter, swing.”  On one afternoon, a particularly threatening sky didn’t do much to dampen fan enthusiasm, but the eventual rainfall told me there would be a delay.  I knew our ground crew was a bit short staffed and would need my help pulling the tarp over the turf.  I’m not necessarily a strong woman, but I’m pretty fit and thought I could be of help, I mean it’s just a tarp, must be like making a bed, right?  Little did I realize that “man down” means nothing when it comes to covering the field, in fact, every man for himself seemed to be the prevailing motto.

In a downpour, I found myself at the upper end of the tarp, smack in the middle dragging it across a soggy field.  The rain was pummeling down, the turf was slick and SPLASH, down I go, losing my grip and instantly being covered.  Well, imagine what’s running through my head, “should I just stay put and maybe no one will notice?” or should I inch my way through and out an inconspicuous corner?”  I decided the latter was the most sound choice (we do experience flash flooding and getting swept away to save what little dignity I had left didn’t seem a good trade-off).  As I was just about to make my escape, confident I was only inches away from going unnoticed, our announcer shouts, “MARCO.”  What choice did I have?  Out I flew from underneath the tarp hearlding, “POLO.”

I was working for a privately held multi-state company run by four extraordinary people. We were recruiting to fill a high turn over receptionist role and found an excellent candidate – at least until the reference checking phase of the process. Upon calling her last boss, who gave a glowing reference, things just did not feel right. So, I called the company’s CEO to verify the reference. As it turned out, the candidate had given her boyfriend as the reference, and he was covering up the three year period of time when the candidate was in jail for dealing drugs. The CEO knew this and shared the information with me. Now, this is where most of us would expect the story to end….. Sharing the dilemma with one of the principles of the company, his perspective on the situation was different than most. He summed it up by saying, “What do we have to lose, and what does she have to gain”? We gave the candidate an opportunity to tell us the truth, she did, and she was hired. She was incredibly grateful, very dedicated and worked many years until the company was sold. They treated all their employees incredibly well, even the convicted criminals.