Not only was my manager in a mortgage company the worst leader of people I had worked for in my entire career, I was so happy I had already decided to leave my job when she was showing her direct reports how to forge customer signatures. You know, the complicated docs customers sometimes do not understand? Heck, in her case, maybe they neve even got to try and read them. So what was her great secet? She would simply take a doc the customer had signed, hold it up against a window and place the unsigned doc over it and trace the signature. So simplistic it’s stupid. But she was showing her staff how to do this!
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